Contact
Email info@symboliclabs.de. We answer within one to two business days, Monday to Friday, in English or German.
To help us look into a result, please include:
- the address you checked,
- the link to the result, if you have it, or the date and time of the check,
- what you expected and what the check showed.
Common questions
The check says the website rejected the request. A firewall or security plugin blocked our server. That is not a finding about the site. Our server identifies itself as SymbolicLabs WP-Check; you can allow it if you want to check your site.
A plugin or version is missing or wrong. The check only sees what the home page reveals, so plugins without traces there are missing, and caching or optimisation plugins can hide versions. If a version is shown wrongly, tell us.
The check says my site is not WordPress, but it is. Some setups hide all WordPress traces. Write to us with the address; it helps us improve the detection.
I want to check the same site again. Each site can be checked a few times per hour. Within ten minutes, you get the previous result.
Which vulnerabilities were found? The check shows only their number and severity, because anyone can check any public website. Update everything the check lists as outdated.
Website owners
If you run a website and do not want it to be checked, write to us from an address at that domain. We will exclude it from the check.
Your data
How we process data is described in our privacy policy. Requests for access or erasure go to the same email address. The rules for using the check are in our terms of use.